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CPNI
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Customer
Proprietary Network Information (CPNI)
Federal law protects your privacy rights as a customer of Millry Communications
(Millry Communication, Inc., Millry Telephone Company, Inc.). These rights are
in addition to the existing safeguards that that Millry Communications already
has in place to assure you of your privacy rights. Millry Communications values
our customers and meeting your communication needs is our top priority.
The Telecommunications Act requires Millry Communications to gain your permission
to use your Customer Proprietary Network Information (CPNI). CPNI is data that
is not publicly available and includes information such as type of service,
number of telephone lines, amount of usage, and calling and billing records.
You have the right to authorize use or non-use of your CPNI by Millry Communications
and its agents and authorized sales representatives.
How Will You Benefit from Authorizing the Use of CPNI?
With your consent we will be able to deliver solutions tailored to your
needs. Without permission to use your CPNI, Millry Communications may not be
able to provide you with advanced telecommunications services and solutions
and to continually improve the way you do business with us.
Will Millry Communciations Protect Your CPNI Information if You Allow Us
To Use It?
Absolutely. Regardless of your decision, Millry Communications will keep your
information confidential. Giving Millry Communications authorization allows
us to further customize the services we can provide to you, our valued customer.
Further Definition and Examples of Customer Proprietary Network Information
(CPNI)
CPNI is simply defined as a customer's personal information
that relates to the quantity, technical configuration ,type, destination and
amount of use of your telecommunications service, including the information
contained in your bill. CPNI does not include
your published directory information or any information that is in the public
domain, such as your name, address or telephone number.
Examples of CPNI include information about the services to which you subscribe,
the amount of your long distance bill or a list of phone numbers you have called.
These are examples of the kind of information that Millry Communications possesses
because we require that information to serve you.
Under federal law, Millry Communications has a duty to protect the confidentiality
of your CPNI. We will be happy to provide you with the complete FCC rules upon
request.
Permitted Use of CPNI by Millry Communications Without Your Permission
CPNI can be used for certain purposes without your permission. CPNI may
be used to offer you new or enhanced services, such as speed dialing, call forwarding
or Caller ID, that are related to the services to which you currently subscribe
or to respond to your inquiry regarding services to which you currently use.
CPNI may also be used for company functions related to billing and collection,
repair and maintenance, installation of inside wiring, to protect the property
of the company and prevent fraud.
Permitted Use of CPNI Unless Authorized by You
Unless you specifically authorize its use, Millry Communications may not use
CPNI to market services unrelated to those to which you presently subscribe.
Unless authorized to do so, we may not use your CPNI to offer you new or different
customer premise equipment unless you previously purchased customer premises
equipment or information services as a part of a bundled plan. Millry Communications
may NOT share CPNI with any other company. We can share information with our
affiliated companies ONLY if you also subscribe to the service the affiliate
offers or your authorize Millry Communications to share the information with
our affiliate.
How To Supply Us with Your Consent
If you would like to receive information on new services and products that we
will be able to best market to you using your CPNI, you may authorize Millry
Communications to do so. To authorize the company to use your CPNI for marketing
our full range of services, you must sign and return a CPNI Customer Authorization
Form, or call the company and request authorization. You may request that the
company restrict the use of your CPNI, the time period that your approval remains
valid, and types of information that may be used.
Additional Information About Your CPNI Rights
You have the right to disapprove the use of and deny or withdraw access to CPNI
at any time. You may do this in writing, orally or by electronic means.
Your approval or denial of approval will remain in effect until you revoke it.
A denial of your approval or a restriction on the use of your CPNI will not
affect the provision of any services to which you subscribe now or in the future.
You may give Millry Communications instructions to disclose CPNI to unaffiliated
third parties upon submission of a written, oral or electronic request.
For
more information, call us toll free by dialing 1-888-227-5710, or
e-mail us at millry@millry.net
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